About This Training
When someone visits your website, they’re not here to read—they’re here to get something done. Whether it’s finding hours, renewing a license, or reading a policy, they need answers fast. If your job involves writing for your org's website, intranet, or digital tools, this training is for you. Anthro-Tech’s Content Strategist, Karen Hewell, will show you how to write in a way that’s clear, direct, and focused on the people you serve. You'll walk away with the skills to make your website the helpful resource your users deserve. Fewer support requests. Happier users. Better outcomes.
Write For Your Users
Understand people’s contexts as they use the web so you can select content appropriately for your web users
Organize Your Content
Break up information into topics, organize, outline, write headings for content, use lists, tables and graphics in appropriate ways
Use Clear Messaging
Write content in a clear, conversational style without using jargon or acronyms, and write for digital accessibility
Save on Registration
Save 15% with code w4tw102026 through October 23. Register multiple people at once and save: - 5–9 people: 15% off - 10–19 people: 20% off - 20+ people: 25% off
Meet Your Expert Trainer
Karen Hewell - Senior Content Strategist Karen is an experienced systems thinker and information architect who specializes in content strategy for large digital domains. She is a certified object-oriented UX strategist, a technique she uses to guide clients through particularly complex projects and migration efforts. With over a decade of agency and in-house experience, she brings a wealth of experience and a unique perspective to her work with clients.
What People Are Saying
Content editors and communication teams are already seeing the impact of task-driven web content. Join them and transform how your organization serves its users.
Through the lens of making the documents I make for my team more readable, and preparing copy/paste general information and troubleshooting snippets for our chats, I feel the lessons were very appropriate and relevant to my work.
Government Employee
Karen did a great job presenting - she's engaging to listen to. I felt like information was relevant and she moved through the material at just the right pace. Just the right amount of small breakout rooms and opportunities to respond in the chat. I also liked the shared document we could work on collaboratively.
Government Employee
Karen was very knowledgeable on the subject and did a great job explaining to all the different levels of knowledge of the class participants.
Government Employee
The break out groups were great and practicing how to rework existing content was especially helpful.
Government Employee
Thank you for an excellent course!
Government Employee
I thought the material was presented well, engagement with the class via chat was very well executed and sequenced with speaking about activities and input- a good blend of the two communication styles.
Government Employee
The learning activities were all useful for reinforcing the content. Sometimes activities seem simple after being explained well, but the practice was really good for retention!
Government Employee
Ready to Transform Your Web Content?
Stop letting your website frustrate users. Join this live training and discover the exact strategies to create accessible plain language content to help people complete tasks easier. Spots are limited, so secure yours today. Save 15% with code w4tw102026 (expires October 23, 2026)
$599.00